Our HCII 2020 contribution on ‘Policy Making Analysis and Practitioner User Experience‘ is out as part of the Springer Lecture Notes in Computer Science book series. Proud to be counted among a great team of scholars and practitioners.


This article presents the work on social media analysis-driven policy-making platforms that are powered by classic social media analysis technologies, such as policy modelling, linguistic analysis, opinion mining, sentiment analysis and information visualization. The approach examines the user design perspective towards user experience in policymaking for all the innovative modules used. The technology behind such complex task is presented while the resulting platform is appraised on the potential for real world application. The findings drive the development and the requirements for the summative usability assessment tests. We also report on the level the practitioners adopted the policy formulation tools.


Koryzis D., Fitsilis F., Spiliotopoulos D., Theocharopoulos T., Margaris D., Vassilakis C. (2020) Policy Making Analysis and Practitioner User Experience. In: Stephanidis C., Marcus A., Rosenzweig E., Rau PL.P., Moallem A., Rauterberg M. (eds) HCI International 2020 – Late Breaking Papers: User Experience Design and Case Studies. HCII 2020. Lecture Notes in Computer Science, vol 12423. Springer, Cham. https://doi.org/10.1007/978-3-030-60114-0_29


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